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Privacy Policy

How we collect, use, and protect your information

Last updated: September 2026

1. Introduction

CyKat Computers ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at cykat.com.au or use our services.

2. Information We Collect

We may collect the following types of information:

  • Contact information — name, email address, phone number, and postal address when you contact us or register an account.
  • Account information — username and password when you create a customer account.
  • Service enquiries — details about your IT or broadband requirements when you submit an enquiry.
  • Usage data — pages visited, browser type, device type, referring website, and IP address for website analytics purposes.
  • Reviews and testimonials — content you submit when leaving a review on our website.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide our services
  • Manage your customer account
  • Send service-related communications
  • Improve our website and services through analytics
  • Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted service providers who assist us in operating our website, provided they agree to keep this information confidential.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Passwords are stored using industry-standard encryption.

6. Cookies

Our website uses cookies to maintain your session and improve your experience. You can instruct your browser to refuse all cookies, though some features of the website may not function properly as a result.

7. Your Rights

Under Australian privacy law, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us via our contact form.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: